CHHA North Shore Branch Board Members


Alan Dion – President

Alan is our president. He co-ordinates our board meetings. He is working to increase the CHHA footprint by reaching out to the community. He is the “go-to” person if you would like to become a member or become more involved.

Hugh Hetherington – Treasurer

Hugh is our treasurer and takes care of branch finances. He co-hosts the Sound Advice Meetings. He co-ordinates the Summerhill meetings. He is our newsletter editor. He is our technical support person. He also provides support for loop systems in churches and public buildings. Direct any inquiries related to these topics to Hugh.

Susan Gelinas – Vice-president; Website Co-ordinator

Susan has been wearing hearing aids since 2011. For 50 years she watched her mother struggle with hearing loss and hearing aids and only now appreciates what a remarkable job she did with the technology that was available. She also realizes how denial and isolation were part of her mom’s coping strategies. Susan participates in the Sound Advice Meetings and she is currently working on updating the website. Any resources, links, info that you would like to be considered for the website should be directed to her.

Doug Muir – Director; Recording Secretary

Doug worked in the Telecommunications business for 36 years. The technical aspects as well as the personal strategies of communication are extremely important to Doug. Doug retired in 2008 but in 2009 Doug was diagnosed with tinnitus and hyperacusis. Doug’s coping journey led him CHHA Sound Advice meeting in West Vancouver. Although Doug still has tinnitus and hyperacusis, the knowledge attained from these meetings and other venues have provided many coping skills making his life better. Doug now enjoys playing his guitar and singing in Care Homes and many other venues. He is known as “Doug on Guitar”. Doug was asked to join the North Shore Branch Board in 2018 and has been working to help people find solutions for their hard of hearing issues, including tinnitus and hyperacusis. Doug participates in the Sound Advice Meetings and the Summerhill meetings. He delivers flyers, brochures, and info packages to the community. Anyone wanting that kind of info should direct inquiries to Doug.

Deborah Maloon, R.Aud, Retired – Director; Hearing Clinic Liaison

Deborah graduated as an audiologist from the University of Cape Town, South Africa in 1981. She emigrated to Canada in 1989. She has been fortunate enough to have had an owner operated clinic in West Vancouver since 1993. She retired in 2018 after 25 years in practice. Giving back is a personal ethic, which she tries to practise every day. Being on the Board of CHHA is an example of this. She will be very happy to answer any clinical audiology/hearing aid related question.

Ruth Lapointe – Director

Ruth is our branch secretary. She is our sign-in person at the Summerhill meetings. She supports us with baked goodies. She is the only board member who is not hard of hearing (HOH). She gives us an unique perspective in board meetings. She keeps us sane with her sense of humour. As a former pharmacist she came in contact with many HOH people. One of those people was a CHHA-NSB board member and persuaded Ruth to join and help support the board members as well as the hearing loss community.

Ron Chapman – Director

Ron is originally from the UK. He moved to North Vancouver 3 years ago after living many years in Ontario. He is now retired after a working life being a cutting tool specialist and product manager for three international companies. His hobbies are cycling and hiking. He is a regular participant in our Sound Advice Meetings and his input is well thought out and meaningful. He has learned a lot of important things from those meetings that have helped him. He joined the board because he saw the other board members putting a lot of effort into helping people to help themselves. He believed he should be part of that team.